July 13, 2007

 
 
 

 

 
 

 

Upcoming Tele-seminar...

Sales Seminar for the Rookie Salesperson
Wednesday, July 18, 2007 6:00 - 8:00 pm

Please send this invitation to anyone you know who is new at selling or would like to hear some new ideas! This seminar is also good for experienced sales people who would like to get that "just started" enthusiasm going again.

Ready Call Toll Free Dial-In Number (US): (888) 478-3352
Conference Code: 6359320

Call 978-257-0610 or e-mail me at steve@prosperityinstitute.com for details......

Upcoming Classes...

Men's Put up, Shut up and Wake up Weekend: A Gathering of Men's Wisdom - July 20th, If you know anyone who is interested in working on themselves... please send them my way... additional dates are 9/14, 11/9, 1/25/08, 3/28/08.


The Thing That Holds Many People Back

I am a student of observation. I notice things. I pay attention to the words that people use and the things that trigger automatic responses in people. I pay attention to my own reactions. I pay attention to the words that I use. Sometimes I hear myself say things that are not in alignment with my overall goals. Sometimes the people or situations that I react to, actually require a new response from me. In a cause and effect world, when I change... things change.

This is the "thing" that holds me back and many others. Salespeople and business owners that I coach keep expecting "others" to change. The word, "they" appears a lot in their dialogue with me. "They" are doing this or not doing that. Who are "they" anyway?

"They" are the people that bug us most often. "They" are employees who are not delivering results. "They" are spouses, business partners, bosses, customers' family, etc. "They" are others, anyone but us.

Here is the secret. There is no "they'." In a cause and effect world there is only me. There are only you.

When I change, things change period.

So how do we take this "victim" aspect on in ourselves?

We observe, we notice.

Start listening to the words that your employees use to describe what is happening in your company. Listen to your spouse, your children, and your boss; really listen to how people describe their world.

Observe how others react in meetings, during family time, when you are with friends, can you predict how some of these people will respond in certain situations? Are their people who you say; "I have their number?" "I know which buttons I can push?"

Listen to your own use of words. Observe your own tendencies to react to certain people or situations. Are you in a predictable pattern? Do others have "your number, pushing your buttons?"

Here are a few suggestions to help change your world:

  1. There is no "they." When you hear the word, challenge it. You can ask, "Where are you in this?"
  2. Resolve to have no reaction, none, for awhile. First, notice what you are feeling in your body. Think, "I am feeling angry and I am not going to react."
  3. Say what you are feeling. You could say, "I am angry and I want to discuss this further, let me think about this awhile." Resolve to do something new with people or situations that you usually react to.
  4. Whatever is happening in your life, think first, "ok, I created this, how?" Then ask, "What action of mine created this"? "What new action would create a new outcome?"

I work with business owners who often are complaining about their employees, particularly about their salespeople. Here again, owners are expecting others to change when the only person that they can control is themselves. When they change... things will change.

Look at how you can change. Look at shaking up the operation or the support staff. Look at changing the way you pay salespeople. Keep changing yourself, the way you operate and things will change.

Try it or keep expecting that "they" will change.

Which one sounds easier?

Regards, Steve
 

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